Terms & Conditions

TERMS AND CONDITIONS ABOUT PURCHASES, SHIPPING AND RETURNS

The products on this website are managed and marketed by Bartender, represented by David Tordi, a sole proprietorship, based in Porano (TR) – Via Cavalieri di Vittorio Veneto, 2 – VAT number IT01532680558.

DEFINITIONS

  • “Customer” is the purchaser who holds the status of consumer, or the natural and / or legal persons who makes the purchase;
  • “Website” contains the pages, content and products information;
  • The prices shown are in Euros;
  • “Shipping costs” represent the different shipping costs for the products which can vary according to the place of shipment and the total weight of the goods, expressed in Kg;
  • “The Cart” is the virtual container in which the customer can select the products of his interest to be purchased.

PAYMENTS

When a purchase is formalized, the simultaneous payment of the amount of the products entered in the cart, via PayPal, credit card (via PayPal circuit), or bank transfer is required.

SHIPPING AND DELIVERY TIMES

The delivery times of the purchased items vary depending on the availability in stock and the quantities ordered.
Below are the rates applied for shipping the products:

Delivery is guaranteed only at the correct address provided by the Customer.
Shipments to incorrect or incomplete addresses will not be guaranteed within the established terms.
Orders shipped abroad may be delayed due to national customs checks. Shipping costs abroad will always be available on the captions of the products to be purchased.
Any customs costs or penalties implemented by the recipient country are the sole responsibility of the purchaser.

If the delivery area is hit by bad weather, natural disaster, strike, or other event that may cause an interruption of services, consider that the actual delivery date could be postponed by 2-3 working days with respect to the expected delivery date.

RETURN POLICY

As required by Legislative Decree No. 21 dated 02.21.2014, in implementation of Directive 2011/83 / EU on consumer rights, the right of withdrawal can be exercised within 14 (fourteen) calendar days from receipt of the goods.

If the articles sent are not to your liking or do not meet your needs, please contact us within 14 days of sending by e-mail to info@bartendersound.com – You will be given a mail address to send the package back to.
The costs of returning unwanted items will be charged to the buyer. The refund will be issued within 5 working days of receipt of the items.
Shipping costs incurred to fulfill the order are not refundable.

FURTHER INFORMATION

For any further information on purchases, contact us by e-mail at info@bartendersound.com
You will be contacted within 48 hours of receiving the Email.

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